Australian Government
Hearing Services Program

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The Australian Government provides a hearing services program for eligible Pensioners and Veterans. This program is managed by the Office of Hearing Services. The Australian Government provides and pays all the costs associated with your hearing assessment, hearing rehabilitation, hearing device fitting and follow-up services and a variety of free hearing devices. They also provide hearing aid maintenance with a nominal fee on your behalf.

Who is Eligible?

You are eligible to apply for a Hearing Services voucher if you are an Australian Citizen or permanent resident 21 years or older and you are:

  • A Pensioner Concession Card Holder
  • Receiving Sickness Allowance from Centrelink
  • The holder of a Gold Repatriation Health Card issued for all conditions
  • The holder of a White Repatriation Health Card issued for conditions that include hearing loss
  • A dependent of a person in one of the above categories
  • A member of the Australian Defence Force or
  • Undergoing a vocational rehabilitation program with the CRS Australia and you are referred by your case manager

You are eligible to receive other declared hearing services if you are an Australian Citizen or permanent resident and you are:

  • Younger than 21 years or
  • An Aboriginal person or Torres Strait Islander who is over 50 years; or a participant in a Community Development Employment Projects Program

Services Offered

The Australian Government offers a range of digital hearing aids to suit your nature and degree of hearing loss. They also offer Assistive Listening Devices (ALD) if hearing aids are not a suitable option for you.

To access these services or to obtain a voucher application form please call us on (07) 3398 7555 or Freecall 1800 786 865 and we will be happy to assist you in filling out the application form. Alternatively you can DOWNLOAD THE HEARING SERVICES VOUCHER APPLICATION FORM.